Frequently Asked Questions


What is MOISAI steel tongue drum?

Moisai Steel Tongue Drums are beautifully designed percussion instruments that provide a therapeutic experience for both the mind and soul. The warm, melodic sounds produced when struck with mallets or hands have a calming effect, making these drums a great tool for improving mental health, reducing stress, beating anxiety and improving well-being overall. Whether used in meditation, yoga, or any other therapeutic practice, Moisai Steel Tongue Drums will enhance your experience with their aesthetic design and soothing sounds.

What is a steel tongue drum used for?

Moisai Steel Tongue Drums are carefully handcrafted with love and intention to promote relaxation, meditation, and musical expression. Whether you're using them for personal meditation practices, creating calming music, or simply as a therapeutic tool for stress relief, these versatile instruments are made with you in mind. The soothing and calming sounds produced by our handcrafted drums are sure to bring more peace and tranquility into your life.

How do I choose the drum?

It all depends on your preferences, but the drums differs from each other by the weight and depth of the sound:

It all depends on your preferences, but the drums mainly differ from each other by the weight, size and depth of the sound:

The sound of the smaller drum has shorter resonance, they are more melodic and let you engage in a more rhythmically intense way of playing.

The big drum has a deeper sound and longer sustain, also a stronger resonance, therefore they are more suitable for meditative playing.

Weight and size are often key factors when travelling. A smaller drum is easier to carry and can easily fit into the backpack.

Who can use the drum?

It’s for you if…

You seek peace and harmony in your life and want to find ways to relax, reduce stress, and promote calmness and tranquillity.

You're into meditation, yoga, mindfulness, or other relaxation techniques and looking for ways to enhance your practice

You want to give a special and thoughtful gift that promotes relaxation, reduces stress and anxiety, and brings peace to your loved ones

You're seeking a peaceful escape from the hustle and bustle of daily life. The calming melodies and intuitive play will let you take a break and unwind.

How to play?

When playing the Moisai drum, we recommend listening to your senses and feelings. Focus on how you play and how it sounds for you and others who hear you. While it's possible to play from notes, that's not the way we see this instrument. We love that with the Moisai drum, it's possible to play very intuitively. So flow with the sound, be creative, and play with magnets to expand what you can do.

Do you have any song examples?

We don’t have any song examples as we highly encourage just to let the drum guide you. So flow with the sound, be creative, and play with magnets to expand what you can do.


Can I tune MOISAI drum to any scale?

Yes, there are no limits you can tune to any lower pitch. Experiment and experience it yourself

How to tune the drum?

The tuning magnets work by placing them under the tongues from inside the drum. The extra weight changes the pitch of each tongue separately, thus allowing you to switch between the scales.

Do you tune to 432 Hz?

Without any problem, we can tune the drum to 432hz. Just contact us and tell us that you would like to have this tuning.

What's the tuning pitch of the drum?

By default, we tune our drums to 440hz.

What are the notes and the scale of the drums?

9"/22 CM DRUM:
B~minor, B3 D4 E4 F#4 A4 B4 D5 E5

12"/30 CM DRUM:E~minor, E3 A3 B3 D4 E4 G4 A4 B4 D5 E5

Why some instruments have double tongues?

Why some instruments have double tongues?

Can the MOISAI drum go out of tune?

The quality and thickness of the steel used in the handcrafting of the MOISAI combined with the heat treatment guarantee very stable tuning. Therefore is no need to re-tune the instrument even after years of use! Although if it does happen we will be happy to bring it back to tuning.

How should I take care of my MOISAI drum?

The Moisai drum is a very durable instrument that can last for many years. While it is coated with a strong powder, it is recommended to avoid exposing it to excessive moisture (e.g., do not bring it into a sauna or keep it outside during rain). Additionally, it is not recommended to play the drum with hard materials that could potentially damage the coating.

What is a dampening system?

The dampening system eliminates the unwanted high-pitch harmonics of the drum. It gives a way softer sound for your MOISAI drum. Dampening system is not a “locked” option, so you’re free to take off the dampening pad and try out the “raw” sound. Feel free to choose what suits best for your particular needs.

What's the weight of the drum?

Our Moisai Steel Tongue Drums come in two sizes - small and large. The small drum is lightweight and easy to carry, weighing in at just 3.3 lbs or 1.5 kg. Meanwhile, the large drum is a bit heavier, coming in at 8.8 lbs or 3.8 kg. Either way, both sizes are designed with portability in mind, making them perfect for on-the-go meditation and relaxation

Crafting, Shipping & Ordering

How long does it take to handcraft a MOISAI drum?

When we first started making the MOISAI Drum, it took us much longer than it does now because we have developed better tools and processes. In the handcrafting process video, which was made a year ago, it took us three days to make one drum, but now it only takes us around three hours.

How long will my order take to arrive?

We aim to ship the drums within 1-2 business days (Mon-Fri).Orders typically take 2-5 business days from when they were shipped to be delivered (depending on where you are located).

How much is delivery?

As we're focusing on decreasing stress levels across the globe, the delivery is absolutely FREE! Isn't that great?

Is there any extra cost or tax added to my order?

For customers in the United States, there are no additional fees or taxes added to your order. However, for customers in the United Kingdom, please note that customs fees or taxes may be charged by the UK government upon arrival of the package, and these fees are not included in our price.

What’s the return policy?

If you receive your order and decide to return it, you may do so within 14 days of receipt as long as the product is unused and in a resalable condition. Please contact us first to obtain return instructions. It's important to note that the return policy only applies to unused products. The Money-Back Guarantee policy is different and can be applied after 30 days of use.

Do you ship internationally?

We offer FREE worldwide shipping on all of our drums. It's pretty amazing, isn't it?"

How will my order be shipped?

We ship our products from the heart of Lithuania and we normally use FedEx services for all our free delivery shipments to US. For EU delivery we use DPD.

How do I apply a coupon code?

Redeeming your Moisai discount is a breeze! Just apply the code at checkout. Please note that only one coupon can be used per order, and the coupon code cannot be combined with any other discounts or used for subscription orders.

Why does my discount code not work?

Please note that discount codes are intended for exclusive use and cannot be combined with other promotions, discounts, or subscriptions. To ensure the best possible shopping experience, please ensure that your cart only contains one-time purchases and that no other discounts have been applied to the products.

What are my payment options?

We accept VISA, MasterCard, American Express, PayPal & Apple Pay.

Is it secure to order on this site?

At MOISAI, we give utmost priority to your security. We ensure that all transactions are processed through secure payment gateways, guaranteeing protection to your financial information. We do not store any debit or credit card details, which adds to the peace of mind of our customers.

Can I cancel my order?

Yes you can! Email us at within 1-3 days after you placed the order and we will cancel your order.

Can I return my order?

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged, items with custom engraving can not be returned.

Returned items must have no visible signs of wear or use

You are responsible for paying shipping and custom fees

To initiate a return or exchange, please contact us.