Privacy Policy

Welcome to MOISAI! We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or use our website and services.

Personal Information we collect

When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our website. This information is referred to as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files placed on your device or computer that include an anonymous unique identifier. You can learn more about cookies, including how to disable them, at

"Log files" track actions on our website and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about your browsing behavior on our website.

We may also use third-party service providers, such as mention me who may place cookies or tags to store personal information. You can find more information about how these providers use cookies and handle personal information in their respective privacy policies.

Using Your Personal Information

We use the personal information we collect, including Device Information and Order Information, for the following purposes:

Fulfilling orders you place through our website, including processing payment information, arranging shipping, and providing order confirmations and invoices.

Communicating with you and providing customer support.

Screening orders for potential risk or fraud.

Providing you with information or advertising about our products or services based on your preferences, where you have consented to such communications.

Improving and optimizing our website, including generating analytics about how customers browse and interact with our site and assessing the success of our marketing campaigns.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us use your information for the purposes outlined above. These service providers may include payment processors, shipping companies, and analytics providers. We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising by following the instructions provided in the "Opting Out" section below.

Your Rights

If you are a European resident, you have certain rights regarding your personal information. You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights or have any questions or complaints, please contact us using the information provided below.

Data Retention

We retain your Order Information for our records unless you request its deletion. We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals in this age group.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Us

For more information about our privacy practices, to exercise your rights, or if you have any questions or complaints, please contact us at

Updated: July 2023